The Challenge

Roys is an independent family owned company based in Wroxham near Norwich. They employ approximately 1,000 members of staff and operate 2 distribution centres that supply 14 retail outlets over 7 geographic sites. The Wroxham sites are all unique and have 7 individual retail businesses operating within a small geographic area.

Roys Operate in a truly mixed retail environment:-

  • Supermarkets
  • Convenience Stores
  • Department stores
  • DIY
  • Garden Centre
  • Toys & Stationery
  • Electrical
  • Fashion, Men’s and Ladies
  • Furnishings

Roys sell a broad variety of products including:

  • Ambient Chilled & Frozen Foods
  • Tobacco, Wines & Spirits
  • Newspapers & Magazines
  • Electrical, Sound & Vision
  • Household, China & Glass
  • Furniture
  • Gifts
  • DIY
  • Toiletries & Cosmetics
  • Dispensary
  • Photo & Optical
  • Ladies & Men’s Fashion
  • Footwear
  • Lingerie
  • Linens & Soft Furnishings
  • Children’s wear

Roys are a member of the food buying group NISA Today’s, in addition Roy’s are a member of the non-food buying group AIS.

The Solution

Retail Computer Solutions (RCS) have supplied Roys with a total one stop solution which you can read more about further on. However the solution encompasses:

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