Loyalty & CRM

Keep your customers coming back for more

Targeted marketing campaigns that encourage customers to return

The RCS Customer Loyalty and CRM module captures customer transaction details, allowing you to create a host of reports identifying trends. You can also use the system to create mail merges or email marketing strategies based on the data you have gathered!

Insights into the most regular and profitable customers provide further opportunities to cross-sell and up-sell as well as improve your customers’ shopping experience.

Product Features

Below you can see a selection of features that are available directly from the Loyalty & CRM module. Please get in touch with us to discuss the features in more detail.
Points & Rewards
  • Allocate customer loyalty cards
  • Quickly and easily redeemed
  • Create tiered groups of customers to offer discounts, based on their status
  • Locate customers easily at Point of Sale using their surname or postcode
  • Accept loyalty points in part or full payment for products in your store
  • Gift Vouchers
  • Discounts
In-store marketing
  • Capture customer transaction data
  • Identify trending product lines
  • Perform in-house marketing campaigns
  • Marketing and mail shots
  • Promotions
  • Capture Customer Details

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