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Loyalty & CRM

Keep your customers coming back for more

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The RCS Customer Loyalty and CRM module captures customer transaction details, allowing you to create a host of reports identifying trends. You can also use the system to create mail merges or email marketing strategies based on the data you have gathered!

Insights into the most regular and profitable customers provide further opportunities to cross-sell and up-sell as well as improve your customers’ shopping experience.

Product Features
Below you can see a selection of features that are available directly from the Loyalty & CRM module.
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Allocate customer loyalty cards
Allocate customer loyalty cards
Quickly and easily redeemed
Quickly and easily redeemed
Create tiered groups of customers to offer discounts, based on their status
Create tiered groups of customers to offer discounts, based on their status
Locate customers easily at Point of Sale using their surname or postcode
Locate customers easily at Point of Sale using their surname or postcode
Accept loyalty points in part or full payment for products in your store
Accept loyalty points in part or full payment for products in your store
Gift Vouchers
Gift Vouchers
Discounts
Discounts
Capture customer transaction data
Capture customer transaction data
Identify trending product lines
Identify trending product lines
Perform in-house marketing campaigns
Perform in-house marketing campaigns
Marketing and mail shots
Marketing and mail shots
Promotions
Promotions
Capture Customer Details
Capture Customer Details

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