Despite globally embracing online retail, shoppers still believe there will be room for their favourite brick-and-mortar shops in the future.

In fact, a new survey reveals shoppers are ready for a more integrated omnichannel experience where they can interact with their favourite brands and businesses offline, online and on the go. They want to have the same brand experience where ever they interact with you and they want it to be personalised. Here’s an infographic about the future of retail according to shoppers.