Takeaways are the most popular that they’ve ever been and will carry on growing in popularity. RCS can provide EPoS systems that have been tailored specifically for this area of the food industry. EPos are perfect for staff who are taking orders in the takeaways becuase these systems provide a user friendly way of taking orders electronically. Not only do EPoS systems look professional but they provide your staff with clear information which means that chance of human error is drastically reduced.
Customers that choose to order form the comfort of their own home and will probably be using the takeaways website which could be found in popular search engines such as Google so it’s important that the ordering process is quick and easy and that the entire menu is displayed on the takeaway’s website as well as other information such as the opening times and the address. You’ll also be able to display positive customer feedback on your website.
With your EPoS system you have the ability to incorporate a caller ID. This allows you to save details about your previous customers on a database which means that they are automatically recognised if they call to make an order again. This means that you’re able to call your customers by their first names which creates a personal touch which your customer will like. The systems will also let you know when their last order was made, which means you can target specific customers to get them ordering again.
EPoS can also help with advertising as it has the ability to create a map locating where your customers are. You can then target quieter areas, whilst providing your loyal customers with rewards.