Background - Blacker Hall Farm Shop
Blacker Hall Farm Shop opened its doors to the public in October 1999. The Garthwaite family with more than 300 years of farming experience decided to venture in the world of retailing. Offering a vast range of fresh meat from their own farm, freshly baked bread and baking, the family has quickly become renowned for its exceptional quality and fresh produce.
Since those early days Blacker Hall Farm Shop has been voted the Nation's Best Farm shop by the Meat Traders Journal Topshop Awards along with various other accolades throughout the industry. Blacker Hall Farm Shop is now widely regarded as the bench mark for supreme quality and standards within the industry.
The Solution - RCS and Blackhall Farm Shop
Retail Computer Solutions (RCS) have installed its latest Touch screen EPoS Terminals running in a Windows Environment. The RCS epos software solution includes Integrated Chip & Pin with linked check out scales for speed of transaction and efficiency at point of sale.
The epos solution also encompasses the latest barcode printing weigh scales in the Butchery and Delicatessen departments. The RCS solution provides central stock control for products, promotions and price changes. These are sent to each EPoS terminal and scales at the touch of a button. Stock taking times have been vastly reduced with the use of portable radio frequency hand held terminals for real time stock updates.
Another addition has been the successful implementation of RCS's Customer Loyalty and CRM solution allowing Blacker Hall to analyse customer buying patterns and to target specific marketing campaigns to its customer base.

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